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Photos showing up on GetAuto, but not showing on partner websites.

  1. Check to see if vehicle stock # is active in DSPlus using the following steps:
    1. Go to dealership -> click inventory -> type in stock number in field at the top.
    2. When correct line is highlighted:
      1. Right click -> copy to clipboard -> check to see if we have photos
        1. Go to photo display -> place curser in box to enter VIN -> right click to paste -> hit submit
    3. If photos show up on all servers, next check GetAuto.
      1. Click on the blue underlined GetAuto Vehicle Detail Page link
      2. Vehicle should then display as it does on GetAuto. If it is, advise, if not check next step.
  2. Check to see time of upload. Often times, not enough time has passed because it takes a little longer for photos to show on partner websites.
  3. If information is correct and it still is not on dealer websites further investigation is needed with the data team.
  4. Sometimes a rep will call with this information and has not checked it out themselves, and the photos are in fact there.