3001dw will not connect to printer / power light flashing

Attempt the usual troubleshooting steps USB Printing 1. Unplug USB cable from the USB dongle 2. Unplug USB dongle from the tablet 3. Turn tablet off 4. Turn printer off 5. Unplug the printer from power source and then hold down the Information button and Cancel/Resume buttons for at least 5 seconds, though longer won't cause any issue 6. After the tablet has been off for 60 seconds go ahead and turn it back on 7. After the printer has been disconnected from power source for 60 seconds go ahead and plug it back into power source and turn it on 8. Verify the tablet is at the kiosk desktop wallpaper 9. Verify the printer looks normal (ie: no blinking or red lights, no error messages, etc) 10. Plug the USB dongle into the tablet 11. Plug the USB cable into the dongle and wait 60 seconds 12. Test print something outside of RapidLot (an email or webpage) 13. If successful, try printing in RapidLot 14. If still errors, repeat all these steps one more time (and make sure user follows each and every step) and then escalate if no resolution