Get Full-Service Reporting

You Won’t Even Lift a Finger

With C.A.R.Score reporting on your side, you’ll get access to detailed reports on your inventory without having to do any work. Our lot representatives travel to your dealership, inspect each vehicle for over 50 checkpoints, and provide you with immediate feedback to review. Each report includes a vehicle grade, interactive hotspots, and damage photos.

Generate Leads With Clear Details

Since each report covers over 50 interior and exterior checkpoints, you’ll have the ability to provide a clear picture to potential buyers. That establishes trust in your dealership and gives shoppers the confidence to buy from you. Likewise, when buyers know more, they’re willing to pay more.

Of Those Who Were Shown a C.A.R.Score Report…

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92%

would contact the dealership.

69%

would drive 30+ miles to the dealership.

77%

are more likely to test drive.

*Data from 250 consumers who purchased a vehicle in the last ten years and were shown a C.A.R.Score Report.

See It in Action

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Testimonials

Hear What Other Dealers Are Saying

“If you want to sell more cars and make your customers more confident in what they’re purchasing, check out C.A.R.Score.”
- Nam Phan, Marketing and Events Manager at Jaguar Landrover Flatirons

Grading Standards

Grade 5 - Excellent Condition

The exterior and interior are in immaculate near new condition.

Paint & Body
  • Only minor defects in panel surfaces requiring no conventional body or paint work
  • May have had limited high quality repairs performed
  • No missing, broken, or damaged parts that require replacement
  • No visible glass damage
Interior
  • No missing, broken, or damaged parts that require replacement
  • No cuts, tears, or burns that require repair
  • Shows no signs of wear
  • No noticeable offensive odor
Mechanical
  • All accessories are operable
Tires
  • All match by brand, size and style
  • Near new condition

Grade 4 - Vehicle Is Better Than Average

The exterior and interior are in near-new condition.

Paint & Body
  • Minor chips or scratches in panel surfaces requiring minor conventional body and paint work
  • May require removal of small dents that have not broken the paint using Paintless Dent Repair
  • May have had high-quality conventional repairs of cosmetic or light collision damage
  • May require replacement of minor missing or broken part
  • No visible glass damage beyond minor pitting of windshield
Interior
  • Clean, showing minimal wear
  • May require replacement of minor missing or broken part
  • No noticeable offensive odor
Mechanical
  • All accessories are operable
Tires
  • All match by brand, size, and style
  • Near new condition

Grade 3 - Normal Wear and Tear

The car may have some very slight imperfections in the body work, but will not need major repair.

Paint & Body
  • May require conventional body and paint work
  • May require replacement of parts
  • May have sustained cosmetic or light collision damage and been repaired to collision industry standards
  • Windshield may be damaged
Interior
  • Shows signs of normal wear and usage
  • May require repair or replacement of parts
Mechanical
  • May require minor repair of accessories
Tires
  • Average or better
  • Match by size and style

Grade 2 - Shows Signs of Excessive Wear and Tear

The exterior has some noticeable large scratches/scrapes and/or large dents. May require some minor panel work and/or painting. 

Paint & Body
  • Dents, scratches, and body panels that may require replacement
  • Parts may be broken and missing
  • May have multiple prior repairs performed at substandard levels
  • May have repaired or unrepaired collision damage
Interior
  • Shows signs of excess wear
  • May have burns, cuts, tears, and non-removable stains
Mechanical
  • Operability of accessories is questionable
Tires
  • May be worn or mismatched

Grade 1 - Shows Signs of Severe Abuse

The exterior has many noticeable large scratches/scrapes, paint blemishes, and/or large dents. Will require major work and/or painting. 

  • May have sustained major collision damage, but may be drivable
  • May be cost-prohibitive to extensively recondition this vehicle by automotive industry standards
  • May have missing or disconnected mechanical parts
  • Although operable, this vehicle is near the end of its useful life
  • Operability of accessories is doubtful

Inventory Enhancements

SmartListingTM

Manage your Craigslist listings effortlessly. Just define your budget and markets; we’ll handle the rest!

StoryBuilderTM

Transform vehicle-specific data into engaging stories with our automated vehicle commenting engine.

New Car Incentives

All OEM rebates and purchase incentives are available when making pricing decisions, comments and overlays.

Frequently Asked Questions

Why do I need a C.A.R.Score Report on my vehicles?

The shift toward online car buying shows consumers are less interested in being sold a car and more interested in quickly buying a vehicle without traditional sales pressure.

Despite this shift, car buyers continue to visit dealerships to see, touch, smell, and drive a car in person. Consumer behavior continues to evolve, but that doesn't mean your dealership has to view new innovative technologies like C.A.R.Score as a threat. Even traditional retailers are pivoting to compete with e-commerce forces like Carvana and Amazon.

What types of vehicle condition inspections do you offer?

Our highly-detailed C.A.R.Score vehicle condition inspections assess the interior and exterior elements, including the body, instrument and control panels, mirrors, upholstery, and even the smell of the vehicle.

How long does a vehicle inspection usually take?

The C.A.R.Score inspection only takes a few minutes to complete and the report results are available for review instantly.

Can you do new and used vehicle inspections?

C.A.R.Score condition inspections are only performed on used inventory.

How detailed are your inspection reports?

C.A.R.Score inspections are more extensive than the standard industry report. Each report covers over 50 interior and exterior checkpoints on a vehicle, such as paint and body conditions, tires, upholstery, dashboards, and seat, window, and air controls. If it's part of a vehicle, chances are we cover it. 

What value does it offer my customer?

It gives buyers the information they want to know to feel confident about the vehicle's condition and trust the dealership. This enhanced transparency makes it easier for consumers to select the car or truck they want to buy and contact you.

Why would I want to point out the negatives?

C.A.R.Score is a transparent and honest way to help prospects decide to buy the vehicle they are interested in. It builds trust through transparency and offers your sales team confidence when standing behind the pricing strategy, resulting in more deals being closed at or near the original asking price.

Can you provide digital copies of inspection reports?

Yes! Not only do you receive hard copies of each C.A.R.Score report, but they are also available in digital form to place on your VDPs and third-party marketplaces. Each digital report offers detailed photos, clickable hotspots, and trackable analytics so you can see what interests your prospects.

Do you offer any package deals or discounts for multiple inspection reports?

Our vehicle condition inspection services are included in a subscription plan which means you get unlimited access to C.A.R.Score reporting.

Are you able to inspect vehicles at my dealership or do they need to be brought to a separate location?

Our inspection team travels to your dealership, inspects each vehicle for over 50 checkpoints, and provides you with immediate feedback and a detailed report.

Why can't I do the inspection myself?

As a third-party company completing the inspection, it removes any undue influence in determining what is right and what is wrong. We follow a consistent protocol in our evaluations using algorithms that determine the actual vehicle grade.

Are your inspection reports accepted by major automotive marketplaces or auction houses?

C.A.R.Score reports are trusted and utilized by many industry partners, often found on sites like GetAuto.com, Cars.com, CarGurus, and AutoTrader. Combined with CARFAX, AutoCheck, and CarOffer, our detailed reports give buyers and sellers a comprehensive view of a vehicle. 

Dealer & Partner Support

Need help with something? Contact us anytime for product assistance or more information.